About Us

Experience You Can Count On

Amanda is a highly skilled executive consultant with 25 years of professional leadership and management experience. As a hospitality veteran, her expertise brings a blend of creativity and business savvy that challenges the status quo. She brings a balanced and pragmatic approach to identifying opportunities with respect to improving how people show up and engage with customers and with each other but in the context of operational effectiveness and efficiency.

She works with you and your team to identify the key opportunities and improvements required in support of delivering world class experiences for your customers. Throughout the process of developing and implementing operational improvements she helps you keep a keen eye on measuring what matters – your customers’ perception of value. Amanda is passionate about creating engagements that evoke enthusiasm and a high level of participation as part of the process to design solutions in support of your business goals.

Areas of Expertise

Providing creative, unique and customized solutions tailored to fit each client’s specific needs.

Directing meaningful action and support to make highly informed and impactful strategic and operational decisions.

Development & implementation of streamlined processes and procedures targeted at improving workplace culture, operational performance & efficiencies.

Being an extension of your team, a trusted advisor who helps create and support an organizational culture that values learning, growth and continuous improvement.